Firm Sense is a coaching, consulting and training company serving the professional services sector, particularly lawyers and law firms. We are based in the UK. For the purposes of EU data protection legislation, Firm Sense Limited is the controller of personal information submitted by users of this website ("Users") and may be contacted via Sally Dyson by email to email@example.com, by phone to +44 20 7681 4181 or by post at 167-169 Great Portland Street, 5th Floor, London W1W 5PF.
We may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our website, register on the website, place an order, subscribe to a newsletter, respond to a survey, fill out a form or participate in other activities, services, features or resources we make available. Users may visit our website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information but that may prevent them from engaging in certain website related activities.
We may process your personal information in the following circumstances:
We have legitimate business interests in:
In common with other websites, log files are stored on the web server saving details such as a User's IP address, browser type, referring page and time of visit.
Additionally, we may collect and store information about you when you are in contact with or use Firm Sense. We may use the information to fulfil your requests, provide functionality, improve quality, personalise your experience, track usage, display relevant advertising, market Firm Sense , provide customer support, send messages to you, secure or back-up our systems, enable disaster recovery, comply with legal obligations and pursue our legitimate business interests as decribed above.
If you have subscribed to one of our email services, you may unsubscribe by clicking the unsubscribe button on our communications. Alternatively, you may email firstname.lastname@example.org with your unsubscribe or update request.
Sharing your personal information
We do not sell, trade, or rent personal identification information to others. We may share your personal information in the following ways:
Firm Sense is a UK -based company. Your personal information will usually be stored in the UK. There may be occasions when we need to transfer, process or store your personal information outside the UK or European Union in order to provide services that you have requested, particularly if you are based outside the European Union, or if we engage with third party suppliers whose data servers are located outside the European Union. Any such third parties that we work with have confirmed that they have adopted Standard Contractual Clauses approved by the European Commission.
We may publish blogs on our website. Any information you include in a comment on our blog may be read, collected and used by anyone. Our website may also include social media features such as "follow us" buttons. These features may collect information about your IP address and which page you are visiting on our website and they may set a cookie to make such features function properly. We also maintain presence on social media platforms such as Twitter and LinkedIn. Any information you submit to us via a social media platform is done at your own risk and without any expectation of privacy. We cannot control the actions of these platforms or their users and your interactions with these platforms are governed by their terms and policies.
Users may find advertising or other content on our website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our website. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our website, is subject to the terms and policies of those websites.
You are entitled to request access to your personal information, to request that we correct or restrict our use of your personal information or that we delete the personal information (subject to any requirement for us to retain the information in compliance with law or in connection with a claim.) If you are unhappy with our use of your personal information, please let us know so we can resolve the issue. You may also complain to a data protection authority.
By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.