The Law Firm Client Care Specialists

Our Services

 

Sample Topics

  • Strengths and weaknesses of a firm, team or individual
  • Technical ability
  • Commercial awareness
  • Communication skills
  • Responsiveness
  • Fees and billing
  • Quality and use of foreign and regional offices
  • Appraisal of value added services
  
  • Tailored questionnaires prepared in consultation with your firm
  • Face to face interviews conducted with your clients
  • Personalised reports including direct quotes from your clients and focusing only on the areas of interest to you
  • Executive summaries showing your strengths, weaknesses and suggested actions to optimise your client relationships
  • Rankings in core areas

Affiliate Network

Firm Sense offers additional services in collaboration with our Affiliate Network. Read more...

Firm Sense Limited • 290 West End Lane, London NW6 1LN  • Registered in England & Wales No. 6924056
t: +44 (0)207 681 4181 • m: +44 (0)7941 418111 •  e: sallydyson@firmsense.co.uk  •  w: www.firmsense.co.uk

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