SME News Awards Winner: Best Legal Sector Business Consultancy - Greater London
New book: "The Real Deal: Law Firm Leadership that Works" from Sweet & Maxwell, Out now!
Article on surviving a crisis available at the insights tab
Click insights tab to read "Leading through uncertainty and change"
Client Listening: "Why it Pays and How to Do it" available at www.ark-group.com
Sally's chapter on BD for a New Legal Ecosystem published Summer 2020
Sally now brings Lean Six Sigma skills to improving law firm efficiency
Sally's advice featured in "The Client Management Toolkit for Law Firms" www.ark-group.com
Further publications featuring Sally's work in "The Lawyer's Guide to AFAs and Value Pricing"
Sally now featured in "The Lawyer's Guide to Strategic Practice Management"

Welcome to Firm Sense

Firm Sense is a specialist consultancy founded by Sally Dyson to enhance the effectiveness of professionals by generating personalised and client-focused success strategies for individuals and their firms. Firm Sense's clients are mainly drawn from the professional services arena, particularly the legal sector and include private practice solicitors, in-house lawyers, barristers, accountants and private equity executives.

Reasons to work with Firm Sense

Professionals working with Firm Sense are better able to:

Enhance client satisfaction and develop client pleasing service strategies;
Work collaboratively with colleagues
Provide value to clients
Budget, plan and manage alternative fee arrangements efficiently and profitably.

Key Firm Sense Services

Client listening programme design and implementation;
One-to-one executive coaching;
Ability and psychometric assessment;
Meeting facilitation and action planning; and
Business skills training