The Law Firm Client Care Specialists
  • Client Listening: "Why it Pays and How to Do it" available at www.mpmagazine.com
  • How client-centric is your firm? Sally in discussion with Nextlaw Referral Network, Rome Oct 10
  • Sally now brings Lean Six Sigma skills to improving law firm efficiency
  • Sally's advice featured in "The Client Management Toolkit for Law Firms" www.mpmagazine.com
  • Further publications featuring Sally's work in "The Lawyer's Guide to AFAs and Value Pricing"
  • Sally now featured in "The Lawyer's Guide to Strategic Practice Management"

Welcome to Firm Sense

Firm Sense is a specialist consultancy founded by Sally Dyson to enhance the effectiveness of professionals by generating personalised and client-focused success strategies for individuals and their firms.  Firm Sense's clients are mainly drawn from the professional services arena, particularly the legal sector and include private practice solicitors, in-house lawyers, barristers, accountants and private equity executives.
Reasons to work with Firm Sense
Professionals working with Firm Sense are better able to:
  • Enhance client satisfaction and develop client pleasing service strategies;
  • Work collaboratively with colleagues
  • Provide value to clients
  • Budget, plan and manage alternative fee arrangements efficiently and profitably. 

Key Firm Sense Services

  • Client listening programme design and implementation;
  • One-to-one executive coaching;
  • Ability and psychometric assessment;
  • Meeting facilitation and action planning; and
  • Business skills training

Firm Sense Limited  69 Priory Road, London, NW6 3NH  Registered in England & Wales No. 6924056
t: +44 (0)207 681 4181  m: +44 (0) 7796 251 914   e: sallydyson@firmsense.co.uk    w: www.firmsense.co.uk

Copyright Firm Sense Ltd